Direct Payments Prepaid Cards Cash and Voucher Schemes
Received: 28 May 2025
Good afternoon,I hope this message finds you well.I am writing to submit a Freedom of Information (FOI) request regarding the council's use of Direct Payments, prepaid cards, cash, and voucher options across services provided to Residents, Service Users, and Staff. Please note that we previously submitted a similar FOI request in 2023. However, in line with GDPR and our internal data protection policies, we are now reviewing and updating our records to ensure that all information held is current and accurate. Therefore, we would appreciate your response to this updated request.If you can complete the attachment, please complete and return the table below to this email address instead.This request pertains to (but is not limited to) the following service areas:*Direct Payments*Client Financial Affairs (where the Council acts as Corporate Appointee or Property & Affairs Deputy)*No Recourse to Public Funds*Finance - Petty Cash Cards*Care Agencies - In-house or External*Adult or Children's Social Care - Emergency Cards*Household Support PaymentsSectionQuestionResponsePrePaid Card InfoDo you currently use a PrePaid card or other type of card provider? If so, what is the provider's name?PrePaid Card InfoWhat date does the current contract expire?PrePaid Card InfoWhat is the name, E-Mail Address & phone number of the person and team that manages the Contract?PrePaid Card InfoHow much does each card cost?PrePaid Card InfoHow much do replacement cards cost?PrePaid Card InfoWhat transaction costs are there and how much are they?Client Bank AccountsDo you manage individual bank accounts for your clients? If so, with whom?Client Bank AccountsAre these on a contract, and if so, what is the end date?Direct Payment Managed AccountsDoes the Council use a third party to manage DP managed accounts? If so, who?Direct Payment Managed AccountsWhat services do they provide on behalf of the Council?Direct Payment Managed AccountsWhen does the contract end?Direct Payment Managed AccountsWhat is the name, email & phone number of the person/team managing the contract?Direct Payment Managed AccountsHow much does each service cost?Direct Payment Managed AccountsWhat is the annual cost or upper limit to the Council?Payroll ServicesDoes the Council offer payroll services for DP employers and employees?Payroll ServicesWhat is the name, email & contact number of the lead person/team?Payroll ServicesHow many staff manage payroll?Payroll ServicesWhat is the annual cost to the Council for payroll staff?Payroll ServicesCost Band (Select): £50k-£60k / £60k-£70k / £70k-£80k / £80k-£90k / OtherOutsourced Deputyship ServicesDoes the Council use a third party to manage Deputyship clients? If so, who?Outsourced Deputyship ServicesDoes the Council use its own prepaid card provider to supply cards via outsourced partners?If you need any clarification or additional information to process this request, please do not hesitate to contact me.Kind regards,
Outcome / Documents
- Response (some exempt) - application/pdf - Download